Arc Herkimer’s mission is empowering people with disabilities and enriching lives throughout our community. Arc Herkimer provides a wide range of quality support services and activities individuals with developmental disabilities, such as respite, services coordination, among many others. Participants and their families are encouraged and supported in the expression of their individual rights and preferred choices. Arc Herkimer provides consultation to ensure that each service package is appropriately designed to meet the personal needs and preferences of the individual. Service packages may include one or more of the services offered. All Arc Herkimer services are provided at the highest quality and comply with all applicable rules, regulations, and laws. Programs and services available include:
Parents or caretakers or individuals that are interested in receiving any service(s) with Arc Herkimer or in investigating other services offered, they should contact the Outreach Development Coordinator at (315) 574-7000. Arc Herkimer’s Outreach Coordinator can help individuals or families substantiate developmental disabilities. In addition, the Coordinator can assist with Social Security applications, guidance with applying for other government programs such as food stamps and ACCES-VR (Adult Career and Continuing Education Services-Vocational Rehabilitation), and/or provide a direction of where to begin with services. If individuals are already determined to be eligible, but wish to access some of the Arc Herkimer services listed on this site for themselves or family members, or if they are working with service coordinators from a different agency—the Outreach Development Coordinator can assist in applying for or accessing programs.
Medicaid Service Coordinators work with individuals, families, and caretakers to find the agency and community resources a person needs. In order to qualify for Medicaid Service Coordination, an individual must have a certain type of Medicaid coverage and be OPWDD (New York State Office for People With Developmental Disabilities) services eligible. There are mechanisms for securing Medicaid for minors even if the parents are not eligible. The Service Coordinator occasionally visits the person to monitor services he or she is currently receiving and to explore new services the individual or family may desire. The Service Coordinator will develop a person-centered plan with the person and his or her family, advocates, or guardians based upon the dreams, desires, and goals the person served wants to work on. A Service Coordinator encourages the people they serve to advocate for themselves as much as possible and will guide them along that path. Typical areas a Service Coordinator assists with, but are not limited to, include Social Security acquisition, Medicaid, food stamp and other benefit obtainment and guidance, recreational and respite services, securing medical and legal advocacy, school advocacy, residential options (both community and agency), employment and day habilitation services. An individual is required to have a Medicaid Service Coordinator in order to be enrolled in an OPWDD Medicaid Waiver Program. Service Coordination offices are typically open 8 a.m. to 4 p.m., Monday through Friday.
Service Access Assistance is limited service coordination for those who do not currently qualify for Medicaid. A Service Access Assistance Coordinator works with a person and/or their family to help them become eligible for Medicaid Service Coordination, and other OPWDD services including a HCBS (Home and Community-Based Services) Waiver. If Medicaid obtainment is not a realistic goal, a Service Access Assistance Coordinator typically assists in the following areas: securing medical and legal advocacy, school advocacy, public benefit obtainment, employment, and respite options. Service Coordination offices are open 8 a.m. to 4 p.m., Monday through Friday.
Adult Community Respite is available seven days a week and is tailored to give family members personal time away from care giving. Open to any person living with another individual (family member, spouse, sibling, friend, etc.). The individual must be HCBS (Home and Community-Based Services) Waiver enrolled and diagnosed with developmental disabilities. Group activities can include: bowling, dining out, dances, time at the Arc Herkimer Recreation Center, movies, art classes, and cooking, etc. Two-way transportation provided.
Day Habilitation is available seven days a week. The individual must be HCBS (Home and Community-Based Services) Waiver enrolled and diagnosed with developmental disabilities. All activities are goal-directed and based on the needs of the individual. To address and achieve these goals to help the individual become independent within the community, Arc Herkimer utilizes community establishments for activities such as banks, retail stores, restaurants, volunteer sites, etc. Individuals may volunteer in the community through Arc Herkimer’s Volunteer Group. The individual must be HCBS (Home and Community-Based Services) Waiver enrolled, and diagnosed with developmental disabilities. Individuals volunteer at various sites, Monday through Friday, to donate their time and to feel a part of their community. Several current sites include, among others: Mohawk Valley Nursing Home, American Red Cross – Mohawk Valley Chapter, the National Center for Missing Children, and the HALO Cat House. Activities can include socialization activities, folding and mailing, cleaning, filing, etc. Two-way transportation provided and to and from the various volunteer sites.
The individual must be HCBS (Home and Community-Based Services) Waiver enrolled and diagnosed with developmental disabilities. All activities are goal-directed and based on the needs of the individual. Programs allow individuals to receive the supports and services needed to help them achieve success. To address and achieve these goals to help the individual become independent, Arc Herkimer utilizes community establishments and site based classroom settings for activities. The Bridges program consists of training modules such as daily living, recreation, pre-vocational skill development, and social, emotional and health development. Individuals are provided with new opportunities and through this exposure, glean new skills. Two-way transportation provided.
The individual must be HCBS (Home and Community-Based Services) Waiver enrolled and diagnosed with developmental disabilities. The individual should be 55 years of age or older. All activities are goal-directed and based on the needs of the individual. To address and achieve these goals to help the individual become independent, Arc Herkimer utilizes community establishments and classroom settings for activities. Two-way transportation provided.
Community Habilitation is available seven days a week. The individual must be HCBS (Home and Community-Based Services) Waiver enrolled and diagnosed with developmental disabilities that live independently or at home or family or live in a certified setting. All activities are goal-directed and based on the needs of the individual for social skills building, navigating in the community for developing skills for daily and community living, exploring possible employment opportunity, and behavioral stabilization. To address and achieve these goals to help the individual become independent within the community, Arc Herkimer utilizes community establishments for activities such as banks, retail stores, restaurants, etc. Two-way transportation provided.
Day Habilitation Services staff members work closely with Nursing Services, which oversees the medical needs and services of the people supported during site-based day programs. Arc Herkimer ensures that all individuals supported have access to required medical, psychiatric, physical therapy, and other specialty services to maintain their health and well-being. Our staff is trained in CPR, first aid, seizures, infection control, and signs and symptoms of illnesses. Additionally, they are trained and certified in a state approved curriculum to administer medications, including controlled substances.
Psychiatry Services are available to those individuals attending Day Services at Arc Herkimer, residing in an Arc Herkimer residence, or to those with an Arc Herkimer Medicaid Service Coordinator. These services are delivered by a Psychiatric Provider, and one must also have a developmental disability and be determined eligible for OPWDD (New York State Office for Persons with a Developmental Disability) services. The psychiatry clinic is provided once a month by referral and appointment only. There are no fees or Medicaid eligibility requirements.
Arc Herkimer offers Guardianship assistance to family members who request assistance in obtaining Guardianship for individuals with developmental disabilities over or approaching their 18th birthday who have letters of eligibility. After discussing/pursuing less restrictive options of assisting the individual such as Health Care Proxy and Power of Attorney; as a last resort, it is sometimes beneficial for a person with a disability to have a legal guardian appointed. Once appointed, the legal guardian can assist a person who has difficulty making decisions regarding medical decisions and decisions of daily life. The Guardianship staff at Arc Herkimer will assist in providing understanding about an individual’s rights and about the process of seeking Guardianship through the County Surrogate’s Court.
Corporate Guardianship assistance is provided to individuals with developmental disabilities, age 18 and over, who are unable to make medical and life decisions for themselves, and who have no family members or caretakers who are able or willing to fulfill the role of legal guardian. The Corporate Guardianship Committee is comprised of volunteer voting members and a staff of coordinators. The group works together to provide services oversight and the voice of a caring family in advocating for the best interest of those individuals they serve. The Committee insures participants have visits, holiday gifts and birthday celebrations, and oversees treatment care meetings and health decisions, along with individual needs and desires for programming, recreation, and appropriate places to live.
This program allows individuals opportunities to participate in spiritual activities of their choice such as nondenominational spiritual retreats, Coffeehouses, Interfaith services, and bible study groups. These opportunities are offered throughout the year to any individual with a developmental disability in various locations within the community as well Arc Herkimer sites. This service is often enhanced through the commitment and planning of volunteers from the community and individuals from community houses of worship. Volunteers and participants are always welcome.
Career Connections, a division of Arc Herkimer, assists people with disabilities and others in the community, who are seeking employment to achieve meaningful work based on each person's needs, desires, and abilities.
The process includes an intake—gathering information such as interests, needs, strengths, and future goals. Individuals can also try jobs out. Once placed, individuals will work with a Job Coach to ensure that they adjust, learn the new jobs, and get to know their supervisors and coworkers. Staff will also assist with finding job opportunities, filling out applications, and practicing interviews. Visit our Career Connections service link to learn more!
Transportation Services may be available through Arc Herkimer to get to and from programs, employment in the community or at the vocational work centers.
Residential Services offers each person with developmental disabilities the opportunity to live in a safe and loving home in the community. Arc Herkimer staff works to foster self-esteem and enables each individual to achieve full potential, to participate in the community, and to enjoy an enriched life. Arc Herkimer Residential Services currently operates 22 OMRDD certified Supervised and Supportive Individualized Residential Alternatives (IRAs), located throughout the scenic Mohawk Valley, Herkimer County, in Central New York. Arc Herkimer also offers OMRDD certified Freestanding Respite Services at the William H. Privett Respitality Center, and an OMRDD certified Family Care Program.
Arc Herkimer Residential Service staff constantly searches for better ways to serve residents. A Quality Assurance program monitors day to day services, assesses compliance with regulations, and measures consumer satisfaction. The daily operations of the residences are overseen by administrators and residence managers. An intensive ongoing training program ensures the best quality staff possible serving residents. Professional staff includes: Direct Support Professionals, Clinical Services Specialists, RNs, and LPNs—all providing support and leadership in developing consumer support and care, behavioral and social interaction skills, forming community networks, and overseeing healthcare and medical appointments, respectively.
Staffing requirements for each residence is developed based on the needs of the persons living there. Residential Services staffing is provided 24 hours, seven day a week, and 365 days a year. In all Residential programs, individuals work on personally chosen activities intended to enhance or maintain independent living skills, money management skills, and self care abilities. Integration into the community and social acceptance is promoted through activities such as shopping, recreation, and memberships in organizations such as the church community. Having fun and enjoying life is a primary goal.
Arc Herkimer’s Residential Services Homes provide a family-like setting for persons, age 18 and older, who need the support of staff 24 hours and personal care assistance for bathing, eating, dressing, etc. Arc Herkimer operates 17 such homes, varying in size from three to six persons per residence.
Residents, age 18 and older, maintain their own apartments, competitive jobs, and work with staff two to three times per week paying bills, monitoring medications, planning for upcoming events, and developing independent living skills in their own home. Residents have 24-hour emergency staff support.
Family Care opportunities are available for individuals, ages 18 and older, who prefer one on one, small family-like settings. Individuals and families in the community become OMRDD certified to provide care to individuals in their own homes. This setting offers residents the most family-like setting available. Family Care providers provide assistance with self-care, independent living skills, and other individually chosen activities.
Residential Services staff members work very closely with Nursing Services, which oversees the medical needs and service of the people we support. Arc Herkimer ensure that all individuals supported have access to required medical, psychiatric, physical therapy, and other specialty services to maintain their health and well-being. Our staff is trained in CPR, first aid, seizures, infection control, and signs and symptoms of illnesses. Additionally, they are trained and certified in a state approved curriculum to administer medications, including controlled substances. Residential Services provides ongoing routine health monitoring of weight, blood pressure, etc. And make referrals as necessary for specialists and follow-up care.
Residential Services has a Medical Appointment Supports which includes a Medial Appointment Coordinator and Medical Appointment Specialists. The specialists accompany individuals on medical appointments.
Psychiatry Services are available to those individuals attending Day Services at Arc Herkimer, individuals residing in an Arc Herkimer residence, or individuals with an Arc Herkimer MSC. These services are delivered by a Psychiatric Provider. One must also have a developmental disability and be determined eligible for OPWDD (New York State Office for Persons with a Developmental Disability) services. The psychiatry clinic is provided once a month by referral and appointment only. There are no fees or Medicaid eligibility requirements.
Arc Herkimer’s Compliance and Quality program offers opportunities for individuals with disabilities to participate in a comprehensive, enhanced Person Centered Planning (PCP) session. During this session individuals and family members have the opportunity to discuss what’s most important to them in their lives with one of Arc Herkimer’s trained Personal Outcome Measures® Interviewers. At the conclusion of the interview, individuals determine specific areas of their lives where they chose to receive supports and services to assist them in achieving their life goals. The Personal Outcome Measures® interview empowers individuals and their family to envision individualized possibilities for their future; determine supports and resources for each person; and enrich lives with unprecedented levels of customer satisfaction. In addition to the Personal Outcome Measures® tool Arc Herkimer offers other Person Centered Planning tools upon request which include: PATH (Planning Alternatives Tomorrows with Hope), MAPS (McGill Action Plan System), Essential Lifestyle Planning, Framework for Planning, and Importance Satisfaction Mapping.
Arc Herkimer supports an organized Self-Advocacy Group, whose representatives contribute to serve as a “voice” for people with disabilities. “People Are Beautiful” accomplishments include sharing ideas and concerns with Arc Herkimer administration and the community, communicating with local, state and national government representatives, and attending state and national conferences. The group also hosts fund raisers throughout the year so they can attend conferences. The group conducts an annual essay contest with Herkimer County 5th graders titled, “Project Respect.” Project Respect helps to break down barriers and educate students that people with disabilities are good sons and daughters, sisters and brothers, neighbors, coworkers and bosses. Students find through the essay writing process that the differences among us are not so profound at all. Additionally, Self-Advocacy classes are presented within several Arc Herkimer programs, which help to develop and promote self and group independence. Individuals are encouraged to speak out on issues and to promote equal rights.
The Vice President - Compliance & Quality/Corporate Compliance Officer oversees Arc Herkimer’s Ethics Helpline, a confidential secure voice mail system that is committed to timely identification and resolution of all issues that may adversely affect individuals supported, staff, and/or Arc Herkimer. People can call anonymously. Telephone calls to the Ethics Helpline might include: known episode of misconduct or violation of agency procedures and/or questions regarding documentation or the implementation of agency policy. To call the Ethics Helpline, dial (315) 866-7946.