Residential Services

(315) 574-7000        


Residential Services offers each person (ages 18 and older) with developmental disabilities the opportunity to live in a safe and loving home in the community. Arc Herkimer staff works to foster self-esteem and enables each individual to achieve full potential, to participate in the community, and to enjoy an enriched life. Arc Herkimer Residential Services operates OMRDD certified Supervised and Supportive Individualized Residential Alternatives (IRAs), located throughout the scenic Mohawk Valley in Herkimer County.

Arc Herkimer Residential Service staff constantly searches for better ways to serve residents. A Quality Assurance program monitors day to day services, assesses compliance with regulations, and measures consumer satisfaction. The daily operations of the residences are overseen by administrators and residence managers. An intensive ongoing training program ensures the best quality staff possible serving residents. Professional staff includes: Direct Support Professionals, Clinical Services Specialists, RNs, and LPNs—all providing support and leadership in developing consumer support and care, behavioral and social interaction skills, forming community networks, and overseeing healthcare and medical appointments.

Staffing requirements for each residence is developed based on the needs of the persons living there. Residential Services staffing is provided 24 hours, seven days a week, and 365 days a year. In all Residential programs, individuals work on personally chosen activities intended to enhance or maintain independent living skills, money management skills, and self care abilities. Integration into the community and social acceptance is promoted through activities such as shopping, recreation, and memberships in organizations. 

Supervised IRAs

Arc Herkimer’s Residential Services Homes provide a family-like setting for persons, age 18 and older, who need the support of staff 24 hours and personal care assistance for bathing, eating, dressing, etc. Arc Herkimer operates 17 such homes, varying in size from three to six persons per residence.

Supportive IRAs

Residents, age 18 and older, maintain their own apartments, competitive jobs, and work with staff two to three times per week paying bills, monitoring medications, planning for upcoming events, and developing independent living skills in their own home. Residents have 24-hour emergency staff support.

Family Care

Family Care opportunities are available for individuals, ages 18 and older, who prefer one on one, small family-like settings. Individuals and families in the community become OMRDD certified to provide care to individuals in their own homes. This setting offers residents the most family-like setting available. Family Care providers provide assistance with self-care, independent living skills, and other individually chosen activities.

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