Accessing Services

(315) 574-7000 

We can help individuals or families substantiate developmental disabilities, submit applications for various programs, and provide a general direction of where to begin with services.

Eligibility Assistance

Many programs require that individuals are deemed eligible to participate in New York State Office of People with Developmental Disabilities (OPWDD) supports and services. Professional staff will work one-on-one with individuals/families to navigate through the eligibility process. This is a free service offered by Arc Herkimer. 

Service Access Assistance

Service Access Assistance is limited service coordination for those who do not currently qualify for Medicaid. We may be able to work with a person and/or their family to help them become eligible for Medicaid Service Coordination, and other OPWDD services including a Home and Community-Based Services Waiver. If Medicaid obtainment is not a realistic goal, we will typically assists in the following areas: securing medical and legal advocacy, school advocacy, public benefit obtainment, employment, and respite options.  

Person Centered Planning

Arc Herkimer’s Quality and Compliance program offers opportunities for individuals with disabilities to participate in a comprehensive Person-Centered Planning session. During this session individuals and family members have the opportunity to discuss what’s most important to them in their lives, as well as determine the specific areas of their lives where they choose to receive supports and services to assist them in achieving their goals. These sessions empower individuals and their families to envision individualized possibilities for their future; determine supports and resources for each person; and enrich lives with unprecedented levels of customer satisfaction. 

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